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10 AI Tricks to Revolutionize & Automate Help Desk Management
Customer Service
10 AI Tricks to Revolutionize & Automate Help Desk Management
From automated chatbots to predictive analytics, we're going to introduce you to a wealth of techniques and strategies that you can easily merge into your customer support workflows. Join us as we dive into our 10 AI tricks to revolutionize and automate help desk management
20 min read
The Ultimate Guide to Streamlining Customer Relations for SMBs with Bitrix24
Customer Service
The Ultimate Guide to Streamlining Customer Relations for SMBs with Bitrix24
Successful management of customer relations is often the difference between success and failure for SMBs. Let's explore the diverse functionalities of Bitrix24 and how it can transform how SMBs interact with their customers, paving the way for growth and success in the highly competitive business landscape.
22 min read
Bitrix24 for Healthcare: Streamlining Patient Management and Communication
Customer Service
Bitrix24 for Healthcare: Streamlining Patient Management and Communication
From solo practices to large healthcare facilities, explore how Bitrix24 can be tailored to revolutionize your patient management and communication.
18 min read
8 Reasons why your business is losing customers
Customer Service
8 Reasons why your business is losing customers
The loss of customers is a quick path to failure, a concern that many business owners are keenly aware of. There are tools that you can use to aid in customer satisfaction and retention. Let’s dive in and find out how you can keep your customers coming back for more.
20 min read
AI in Customer Relationship Management: Beyond the Hype
Customer Service
AI in Customer Relationship Management: Beyond the Hype
CRM is the key to driving business growth, and AI has revolutionized its potential. We see what it can do for you and your business.
16 min read
11 Essential Negotiation Skills to Confidently Close Deals
Customer Service
11 Essential Negotiation Skills to Confidently Close Deals
Negotiation skills are often seen as an art — an intrinsic talent that some people have and others don’t. But at Bitrix24, we’re here to bust that myth.
20 min read
The all-important Customer experience: How Bitrix24 helps you delight and deliver
Customer Service
The all-important Customer experience: How Bitrix24 helps you delight and deliver
Elevate your customer experience with Bitrix24's comprehensive tools. Discover strategies for personalized interactions, efficient support, and building lasting customer relationships.
20 min read
Chatbots and Business: Enhancing Customer Support with AI
Customer Service
Chatbots and Business: Enhancing Customer Support with AI
What seemed to be a dream technology back then is now, in fact, very much real. AI-powered chatbots are all around us – we see (and use) them everyday, especially when it comes to obtaining information and receiving customer support.
12 min read
10 Shocking Signs You Need to Fire Your Client Now (and How to Do It!)
Customer Service
10 Shocking Signs You Need to Fire Your Client Now (and How to Do It!)
In this article, we'll guide you through recognizing the signs that indicate it's appropriate to terminate a relationship with a client. We'll also provide insights on how to handle it professionally and minimize any potential damage.
20 min read
Client Interaction Management Mistakes to Avoid: 10 Common Pitfalls and How to Overcome Them
Customer Service
Client Interaction Management Mistakes to Avoid: 10 Common Pitfalls and How to Overcome Them
In this article, we will go through the common mistakes we make in client interaction management, along with solutions you can try. If you want to find surefire ways to make connections and nurture relationships with existing and potential clients, read on.
22 min read
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