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Growth Hub
Learn about the latest innovations and tried-and-true techniques to help your business grow.
Free Landing Page Builder: Create High-Converting Pages Faster
11 min
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Customer Success
The all-important Customer experience: How Bitrix24 helps you delight and deliver
Elevate your customer experience with Bitrix24's comprehensive tools. Discover strategies for personalized interactions, efficient support, and building lasting customer relationships.
12 min
November 21, 2023
Customer Success
Customer Service Training: 10 Virtual Activities to Enhance Empathy in Your Team
To accommodate in-office and remote teams, we’ve got 10 virtual activities to enhance empathy in your customer service representatives. We’ve covered a wide range of strategies, so put on your thinking cap and identify the ones that will work best for you.
10 min
September 11, 2023
Customer Success
10 Proven Ways to Build Customer Loyalty and Boost Your Business
Building customer loyalty will encourage confidence in your brand and could also give your business a solid footing in the industry, guaranteeing its longevity. All it takes is a few changes to your current processes and protocols.
11 min
July 20, 2023
Customer Success
8 Steps for a Successful Project Kickoff Meeting with a New Client
If you’re struggling with getting your project kickoff meeting agenda together or need help with your project kickoff planning, keep reading. Here are some tips to pull off a successful project kickoff meeting.
9 min
July 18, 2023
Customer Success
Improve Customer Service with Technology: Trends and Tools
Let's explore how cutting-edge tools and the latest trends can be harnessed to deliver exceptional customer service. So if you want to keep your audience happy without burning out your team, let’s dive in.
10 min
July 17, 2023
Customer Success
Proactive Customer Service: 9 Tips for Anticipating Needs and Exceeding Expectations
With so much technology to make it simple, there’s no excuse not to have proactive customer service. When put into practice correctly, you build strong client relationships, increase loyalty, and keep that customer churn to a minimum.
10 min
July 12, 2023
Master AI through these 10 prompts
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Success stories
Dr. Do Thi Phuong Thao
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
Product insights
Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
The Growth Toolskit
Discover Bitrix24: Your all-in-One Solution!
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.