About Us

About Us
Bitrix24 Bitrix24

A little backstory

The history of Bitrix24 dates back to the late 2000s. Having originally developed it around the time iPhone 4 came out, we thought we’d create some platform we could use for communication and collaboration inside Bitrix24. Our productivity increased almost immediately and everyone on the team seemed to like the new approach.

A year or so later, we thought “Hey, we have this really great CRM we’re offering to our clients - why not marry it with the online collaboration platform we’re using inside the company?”. The idea took off and the initial beta-testing showed very promising results, which inspired us to commit to the product full-time and finally release it to the public in April of 2012.

It was an instant success for both us and our clients and partners. Bitrix24 has been growing ever since and is currently used by over 15 million organizations worldwide - from businesses to non-profits.


What is Bitrix24?

Bitrix24 is an online workspace. At the heart of Bitrix24 is CRM, complete with project management, online collaboration, and communication tools. Being a highly versatile product, Bitrix24 can be used by a wide variety of teams to achieve outstanding results in:

  • Collaboration
  • CRM
  • Tasks & Projects
  • Sites & Stores
  • HR & Automation

Bitrix24 is free for an unlimited number of users - to see it in action, you can create your account here (no credit card required, only email).

Top 10 facts about Bitrix24

  • 1

    Bitrix24 is the world’s most popular CRM by the sheer number of users (15,000,000+, as of January 2024)

  • 2

    Bitrix24 is available in 18 languages (including German, Spanish, Chinese (traditional and simplified), French, and Vietnamese)

  • 3

    Bitrix24 stores data in 17 data centers and 600 servers in North America and Europe

  • 4

    99.9% service availability

  • 5

    Bitrix24 team currently consists of 500+ people working in 12 different countries

  • 6

    Around 45,000 customer support chats and tickets every month

  • 7

    Every second, there are at least 3 new leads added to Bitrix24 CRM by its users around the world

  • 8

    Bitrix24 Partner Network currently lists over 18,000 partners in 40+ countries

  • 9

    The only major CRM system in the world without per-user pricing

  • 10

    You can access Bitrix24 via a browser, mobile app (iOS and Android), or a desktop app (for Mac or Windows)

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Bitrix24 Team


Behind our product is a team of 500+ people working in 12 different countries around the world to support you, our clients, and develop new features that will help your company to achieve its goals easier and faster.


Even though Bitrix24 is a labor of love for us, we strive for maximum efficiency in everything we do and always look for ways to improve the product (even a tiny bit) and make it work better for you.

Bitrix24 Partner Network

Bitrix24 partners are organizations and individuals officially certified by us to assist our users with product implementation and customization.

In addition to that, our partners can provide you with a wide variety of third-party apps, add-ons, and integrations that enhance the product performance and tie it in with local services including solutions for telephony, payments, accounting, data transfer, and more.

To find a Bitrix24 partner in your area, click here. If you’re thinking about becoming a Bitrix24 partner, we couldn’t be more excited - please see this page to learn more about our partnership program and how Bitrix24 helps partners make money.

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