Cloud pricing

Cloud
Cloud
Price per month when paying for
Renew plans bought before August 1, 2021
Free
Start working online and sell more with CRM
Unlimited
users
100% free
5 GB
Collaboration
Chat
HD Videocalls
Calendar
Company workspace
Feed
Knowledge base
Tasks & projects
CRM
Drive
Contact Center
Website builder
Basic
Effective collaboration for small businesses and sales teams
5
users
Rs. 3,490/mo
Rs. 3,490/mo
Rs. 3,490/mo
Rs. 2,790/mo
-20%
Rs. 3,490/mo
Rs. 2,440/mo
-30%
for all users
24 GB
Collaboration
Chat
HD Videocalls
Calendar
Company workspace
Feed
Knowledge base
Tasks & projects
CRM
Drive
Contact Center
Website builder
Online store
Customer support
Standard
Advanced collaboration for your entire company and workgroups
50
users
Rs. 6,990/mo
Rs. 6,990/mo
Rs. 6,990/mo
Rs. 5,590/mo
-20%
Rs. 6,990/mo
Rs. 4,890/mo
-30%
for all users
100 GB
Collaboration
Chat
HD Videocalls
Calendar
Company workspace
Feed
Knowledge base
Tasks & projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Customer support
Administration
Professional
Maximum sales and business process automation
Unlimited
users
Rs. 13,990/mo
Rs. 13,990/mo
Rs. 13,990/mo
Rs. 11,190/mo
-20%
Rs. 13,990/mo
Rs. 9,790/mo
-30%
for all users
1,024 GB
Collaboration
Chat
HD Videocalls
Calendar
Company workspace
Feed
Knowledge base
Tasks & projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Business process automation
HR
Customer support
Administration
Renew plans bought before August 1, 2021
Features
Show the differences
Free
Basic
Standard
Professional
Communications
Chats
One-on-one chats
Public and private chats
Channels
HD Video calls (1-to-1)
Screen sharing
Audio/video recording
Background blur
One-click video call from task, calendar or chat
Encryption
Call duration
Unlimited
Unlimited
Unlimited
Unlimited
Videoconferencing (up to 48 people)
Online storage
5 GB
24 GB
100 GB
1,024 GB
Company Drive
Calendar
Event planner
Event invitation by email (iCalendar)
Webmail
Number of email inboxes per user
1
5
10
Create a CRM Deal from an email
Create Task from email
Discuss email in feed
Company social network
Feed
Workgroups
Workgroups/projects with external users (extranet)
Announcements
Polls
Appreciation badges
Video announcement
Post view indicator
Email to post
Company knowledge base
1
3
5
Unlimited
Smart search
Tasks and projects
Tasks
Task roles: responsible, assisting, set by me, following
Observers and participants
Task templates and recurring tasks
Templates with subtasks
Custom fields
Delegating
Task control
Task time tracking (manual)
Rate task
Chats and video calls with Task participants
Task to email
Subtasks
Check lists
Reminders
Recycle bin
Restore from recycle bin
Keep deleted files in the recycle bin
30 days
30 days
30 days
30 days
Template sharing
Skip weekends and holidays when planning
Task modes
List
Project Kanban
Planner
Deadlines
Task dependencies
5
Calendar
Project management
Unlimited
Unlimited
Unlimited
Unlimited
Project owner
Project start/end dates
Project templates (copy projects/workgroups)
Autofocus mode
Sort Tasks and Projects based on activity
Manage overdue Tasks and Projects in one click
New comments in Tasks and Projects
Efficiency KPI
Supervisor view
Task automation (rules and triggers)
Integration with Drive (attach files from Drive)
Integration with workflows
Access permissions
Report builder
Searchable in tasks with filters (max number)
Tasks
1,000
100,000
200,000
Unlimited
CRM
Unlimited leads
Unlimited deals
Unlimited contacts
Quotes (unlimited)
Invoices (unlimited)
Convert lead to contact, company, deal
Convert deal to quote
Convert deal to invoice
Convert quote to deal and invoice
Product catalog
100
3,000
3,000
Unlimited
Pipelines
1
5
10
Unlimited
Tunnels
Custom fields
Required fields by stage
Fields visible to selected users
Contact Center
Telephony
Email
CRM forms
100
WhatsApp, Instagram, etc.
Planning activities
Participants in Tasks
Planning meetings
Video calls, Zoom
Automatic dialer
Put a CRM deal on pause
Comments and other activities
Document generator
Template file size
2 Mb
2 Mb
2 Mb
Document generator access rights
Client profile
Custom stages/statuses
Timeline
Recycle bin
Restore from recycle bin
Keep deleted files in recycle bin
30 days
30 days
30 days
30 days
Recurring deals
Recurring invoices
Automatic duplicates detection
CRM duplicate control master (duplicate search)
Resource booking for appointment scheduling in CRM
24
Zoom integration
Google maps in CRM
Google maps in custom fields
100
Unlimited
Unlimited
Unlimited
Observers inside deals
Chat inside CRM
CRM access log
CRM analytics
Sales and marketing automation 
Rules/triggers in deals
Business process automation in CRM
Smart Process Automations (SPA)
Webhooks for rules/triggers
Edit rules/triggers in workflow designer
Smart scripts
CRM.Payment and Delivery
Searchable in CRM with filters (max number)
Leads
200,000
Unlimited
Deals
1,000
100,000
200,000
Unlimited
Contacts
1,000
100,000
200,000
Unlimited
Companies
1,000
100,000
200,000
Unlimited
Invoices
100,000
200,000
Unlimited
Quotes
200,000
Unlimited
CRM access rights
Data import/export and integrations
Import via CSV
Migrate from other CRM
Import contacts from vCard, Gmail, Outlook, Yahoo! Mail
Card scanner
12/mo
100/mo
100/mo
Unlimited
Export contacts to CSV, Excel, Outlook
Contact center
Email copy storage
Emails from CRM (per month)
10,000
50,000
100,000
Inboxes per user
1
5
10
Initial email synchronization and storage limit
7 days
30 days
90 days
Built-in telephony
CRM forms
100 completed forms
Remove "Powered by Bitrix24" in CRM forms and live chat
Call back widget
Live chat
Website widget
Channels
1
2
10
Unlimited
Facebook
Instagram
WhatsApp
Telegram
Viber
Apple Business Chat
Queueing and request processing rules
Client conversation rating 
Call statistics
Analytics reports for channels (chat statistics)
SIP connector for third-party telephony integrations
CRM integration
Bitrix24.Market (600+ apps)
Open channel settings
Workhour settings
Request contact information
Personal data processing warning
Route chat to all distribution mode
Supervisor conversation rating
Canned replies
Conversation transfer between employees
Conversation transfer between channels
Automated replies
Export data to Excel
Channel access rights
Telephony settings
PBX integration via Rest API
PBX integration via SIP connector
Unlimited incoming/outbound lines
Call routing
Call transfer
VoIP phone sets
Internal extensions
Workhour settings
Voicemail and greetings
Call to all distribution mode
Missed call forwarding
Call intercept
Match number to source (CRM)
Export call details to Excel
VoIP phone intercept
Automatic dialer
Client conversation rating
IVR (voice menu)
2 levels
2 levels
Unlimited
Call recording (per month)
Unlimited
Unlimited
Unlimited
Queue groups
Unlimited
Unlimited
Unlimited
Queue group size
Unlimited
Unlimited
Unlimited
Automatic call transcription
$
$
$
Telephony access rights
Call recording playback speed
Sites and landing pages
Simple visual website builder
Responsive website design for different devices, including mobiles/ tablets/ PCs
Site templates (created by Bitrix24)
Site templates (from Bitrix24.Market)
Superblock
CRM form designer
Image editor
Dynamic blocks
Sites
1
10
10
Unlimited
Websites for sales teams
Websites for marketing teams
HR / recruitment websites
Web pages
Unlimited
Unlimited
Unlimited
Unlimited
Copy web pages
Website storage
5 GB
24 GB
100 GB
1,024 GB
Free website hosting
Website address in bitrix.site domain
Use own domain
Website widget
CRM forms
100
Call back widget
Website live chat
Social networks and messengers
Add to CRM 
Automatically track customer journey inside CRM
Google Analytics
Google Maps
Cookie consent
Insert HTML or JS
Site import
Site export
Site builder access rights
Remove "Powered by Bitrix24" branding
E-commerce
CRM Store
100 orders
Products
100
3,000
3,000
Unlimited
Orders
100
Unlimited
Unlimited
Unlimited
Checkout scripts
Self-service payments
Callback
Process orders in CRM deals
Client and order info in CRM
Client call recordings
Client communication history
Automatically process orders with CRM rules
Payment processing
Access Rights
Coupons
Cumulative discounts
Automation rules
Fixed shipping cost
Shipping costs calculator
Inventory management (documents)
Warehouses
1
Unlimited
Unlimited
Unlimited
Online store import (without catalog)
Online store export (without catalog)
Revenue
Unlimited
Unlimited
Unlimited
Unlimited
Transaction processing
0%
0%
0%
0%
CRM marketing
Customer segmentation in CRM
Import your own segments
Segment-based sales generator
Segment-based email marketing
Bulk email
50,000
100,000
Bulk SMS
Robocalling
Telegram
Facebook messenger
Instagram Direct Messenger
WhatsApp
Viber
Bulk messaging (Contact center)
Voice broadcasting
Sales generator
Audiences
Google Ads
Facebook
Lookalike audiences search
Lookalike audiences (Instagram)
Lookalike audiences (Facebook)
Retargeting in ad networks
Facebook advertising
CRM marketing automation rules
Email editor
Email unsubscribe service
Email templates
Access permissions
Sales intelligence
Automated data only (no banners/UTMs)
Sales Intelligence widget for your websites
Customer journey (from initial contact to deal in CRM)
Analytical reports
Ad payback analysis
Traffic analysis
Keyword analysis in Sales Intelligence (Google Ads)
Automated ad management
Instagram
Facebook
Call tracking
Offline ad tracking
Max number of leads, deals, contacts or companies included in Sales Intelligence reports 
1,000
1,000
100,000
100,000
Drive
Online storage
5 GB
24 GB
100 GB
1,024 GB
Personal/Group Drive
Company Drive
Workgroup Drive and Project Drive
Windows Drive
Mac OS Drive
File synchronization
Share files and folders across employees and departments
File access rights
Public file sharing
Unused files version storage
0
0
90 days
90 days
Version storage for files used in tasks, activity stream or calendars 
Unlimited
Unlimited
Unlimited
Unlimited
Keep deleted files in the recycle bin
30 days
30 days
30 days
30 days
Company Drive for automatically created folders
Recycle bin
One Drive, Google Drive, Dropbox, Box integration
Office documents preview
Video file conversion size limit
300 Mb
1 GB
1 GB
1 GB
Online Documents
Google Docs integration
Integration with Office365
Integration with Microsoft Office on a local computer
Available online storage space + fast cleanup
Restrict document co-editing
Documents
View
Collaborative editing
Supported formats include docx, xlsx, pptx, odt, ods, odp, doc, xls, ppt, txt, rtf, html, epub, and csv
Spreadsheet
Presentations
Auto-save
Online document co-editing
Real-time editing
Share with colleagues
Auto-save
Version history
90 days
90 days
Public document access
Shareable link (read-only or make changes)
Co-editing with external users
Password-protected or time-limited access 
GoogleDocs integration
Office365 integration
Microsoft Office integration
Edit and collaborate on documents inside tasks, chats, calls and the Feed
Workflow and business process automation
Business processes
Invoice payments 
Vacation leave
Business trips
Outgoing documents
Expense approval
Custom business processes
Business process designer
Activity stream workflows
Smart Process approval from mobile app
Smart processes
Hiring automation
Create custom Smart Processes
Smart Process stages
Business Processes Tunnels 
Custom Smart Process fields
Smart Process details
Event timeline
Document generator
Connection with other Smart Processes and CRM
Automation rules and triggers
Manage access rights
Rules and triggers
CRM sales automation
5
Automation of tasks and projects
Number of RPA processes
1
1
5
Unlimited
Records management
HR
Social network
Feed
Comments
Share with colleagues
Likes and reactions
Groups
Polls
Appreciation badges
Employee profile page
Contact details
Customizable profile fields
Supervisors and subordinates
Appreciation badges
Measure stress level in mobile app
Employee tasks list
Employee calendar
Employee Drive
Employee work time
Employee reports
Status: online or last seen
Company structure
Employee directory
Quick employee search 
Export employee list to Excel
Employee list synchronization with Outlook, CardDAV
Worktime tracking 2.0 (online time clock and work schedules)
Employee schedules
Employee worktime tracking
Track worktime with Bitrix24Time
Work reports
Absence management
Company knowledge base 
Meetings and briefings
Company knowledge base 
1
3
5
Unlimited
Project knowledge base
Knowledge base import
Enhanced administration
Support
Online training
Tooltips
FAQ
Video tutorials
Webinars
Chat with tech support
General consultation
Technical consultation
Restore from backup
Transfer data to on-premise edition
Connect your own domain
Connect partners
Implementation request
Support request
Training request
Administration
Account administrators
1
1
5
Unlimited
Social network administration
Extended access rights to CRM, Drive, etc.
Extended access rights in Tasks and Projects
Available storage space monitoring and cleanup
Personal and custom brand settings for Bitrix24
Custom company name
Use own logo
Apply menu to all
Apply background to all
Custom account URL with own domain name
Administrator mode
Access to all Groups and Projects
View entire live feed
Editing posts and comments
Security
Full user session encryption in Bitrix24
Invite selected users individually via email or text message
Invite users via link
User data encryption
Active Directory (upon request)
Invite a Bitrix24 partner
Customize permissions to invite new users
Give selected users permissions to pay Bitrix24 subscription
Two factor authorization (OTP)
Restrict access by IP address
Dismissing users in Bitrix24
Protect data from deletion, restore from recycle bin
Automatically disconnect dismissed employees from all of the tools
Backup restore
Authorization history
Transfer account to on-premise edition
Restrict public file sharing 
Rename account
Restore OTP access
Account transfer to another zone
If you represent a non-profit organization or an educational institution, your company may be eligible for a discount. Find out more information on the Discounts & Special Offers page.