Plan comparison

Features
Show the differences
Free
Basic
Standard
Professional
Enterprise
Users
Unlimited
5
50
100
250
500
1 000
2 000
3 000
4 000
5 000
6 000
7 000
8 000
9 000
10 000
Communications
Chats
One-on-one chats
Public and private chats
Channels
HD Video calls (1-to-1)
Screen sharing
Audio/video recording
Background blur
Meeting brief
One-click video call from task, calendar or chat
Encryption
Call duration
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
3D avatars in video calls
Videoconferencing (up to 48 people)
Online storage
5 GB
24 GB
100 GB
1 024 GB
3 TB
5 TB
10 TB
20 TB
30 TB
40 TB
50 TB
60 TB
70 TB
80 TB
90 TB
100 TB
Company Drive
Calendar
Event planner
Instant synchronization with external calendars (Google Calendar, Apple iCloud, Microsoft Office 365)
Open slots
Shared slots
Event invitation by email (iCalendar)
Calendar access permissions
Webmail
Number of email inboxes per user
1
5
10
10
Create a CRM Deal from an email
Create Task from email
Discuss email in feed
Company social network
Feed
Workgroups
Workgroups/projects with external users (extranet)
Announcements
Polls
Appreciation badges
Video announcement
Post view indicator
Email to post
Company knowledge base
1
3
5
Unlimited
Unlimited
Smart search
Drive
Online storage
5 GB
24 GB
100 GB
1 024 GB
3 TB
Personal/Group Drive
Company Drive
Workgroup Drive and Project Drive
Windows Drive
Mac OS Drive
File synchronization
Share files and folders across employees and departments
File access rights
Public file sharing
Unused files version storage
90 days
90 days
90 days
Version storage for files used in tasks, activity stream or calendars
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Keep deleted files in the recycle bin
30 days
30 days
30 days
30 days
30 days
Company Drive for automatically created folders
Recycle bin
One Drive, Google Drive, Dropbox, Box integration
Office documents preview
Video file conversion size limit
300 Mb
1 GB
1 GB
1 GB
1 GB
Google Docs integration
Integration with Office365
Integration with Microsoft Office on a local computer
Available online storage space + fast cleanup
Restrict document co-editing
Drive documents search
Documents
View
Collaborative editing
Supported formats include docx, xlsx, pptx, odt, ods, odp, doc, xls, ppt, txt, rtf, html, epub, and csv
Spreadsheet
Presentations
Auto-save
Number of employees that can co-edit the documents simultaneously
5
10
20
30
40
Online document co-editing
Real-time editing
Auto-save
Version history
90 days
90 days
90 days
Public document access
Shareable link (read-only or make changes)
Co-editing with external users
Password-protected or time-limited access
GoogleDocs integration
Office365 integration
Microsoft Office integration
Edit and collaborate on documents inside tasks, chats, calls and the Feed
Tasks and projects
Tasks
Observers and participants
Recurring tasks
Templates with subtasks
Task status summary
Custom fields
Delegating
Task control
Task time tracking (manual)
Rate task
Chats and video calls with Task participants
Task to email
Subtasks
Check lists
Reminders
Recycle bin
Restore from recycle bin
Keep deleted files in the recycle bin soon
30 days
30 days
30 days
30 days
30 days
Template sharing
Skip weekends and holidays when planning
Task modes
List
Project Kanban
Planner
Deadlines
Task dependencies
5
Calendar
Project management
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Project owner
Project start/end dates
Project templates (copy projects/workgroups)
Autofocus mode
Sort Tasks and Projects based on activity
Manage overdue Tasks and Projects in one click
New comments in Tasks and Projects
Scrum
Scrum teams
5
5
10
20
40
Efficiency KPI
Supervisor view
Task automation (rules and triggers)
Integration with Drive (attach files from Drive)
Integration with workflows
Access permissions
Report builder
Searchable in tasks with filters (max number)
Tasks
1 000
100 000
200 000
Unlimited
Unlimited
CRM
Unlimited leads
Unlimited deals
Unlimited contacts
Estimates (unlimited)
Invoices (unlimited)
Convert lead to contact, company, deal
Convert deals to estimates
Convert deal to invoice
Convert estimates to deals and invoices
Product catalog
Catalog items
Unlimited
3 000
5 000
500 000
Unlimited
Products published on sites
100
1 000
3 000
5 000
5 000
Catalog access permissions
Services in catalog
Pipelines
1
5
10
20
Unlimited
Tunnels
Custom fields
Required fields by stage
Fields visible to selected users
Contact Center
Telephony
Email
CRM forms
100
Facebook, Instagram, etc.
Client management
Planning activities
Participants in Tasks
Video calls, Zoom
Automatic dialer
Comments
CRM document templates
Maximum template file size
2 Mb
2 Mb
2 Mb
2 Mb
Access permissions for document templates
Proactive CRM
Open slots in CRM
Client profile
Custom stages/statuses
Timeline
Recycle bin
Restore from recycle bin
Keep deleted files in recycle bin
30 days
30 days
30 days
30 days
30 days
Recurring deals
Recurring invoices
Automatic duplicates detection
CRM duplicate control master (duplicate search)
Resource booking for appointment scheduling in CRM
Zoom integration
Google maps in CRM
Google maps in custom fields
Observers inside deals
Chat inside CRM
CRM form templates
AI scoring
CRM access log
CRM analytics
Max number of leads, deals, contacts or companies included in CRM analytics reports
1 000
100 000
100 000
100 000
200 000
Sales and marketing automation
Automation rules and triggers
5
Business process automation in CRM
Smart Process Automation (SPA)
Webhooks for rules/triggers
Edit rules/triggers in workflow designer
Automation rule test mode in CRM deals
CRM.Payment and Delivery
Inventory management
Warehouses
Unlimited
Unlimited
Unlimited
Unlimited
CRM Integration
FIFO and Average costing methodologies
Gross profit and gross margin reports
Inventory management access permissions
Searchable in CRM with filters (max number)
Leads
200 000
Unlimited
Unlimited
Deals
1 000
100 000
200 000
Unlimited
Unlimited
Contacts
1 000
100 000
200 000
Unlimited
Unlimited
Companies
1 000
100 000
200 000
Unlimited
Unlimited
Invoices
100 000
200 000
Unlimited
Unlimited
Estimates
200 000
Unlimited
Unlimited
Number of deals for searching and filtering in Contact and Companies fields
1 000
50 000
50 000
50 000
100 000
Number of deals for searching and filtering by observers
50 000
50 000
100 000
CRM access rights
Data import/export and integrations
Import via CSV
Migrate from other CRM
Import contacts from vCard, Gmail, Outlook, Yahoo! Mail
Export contacts to CSV, Excel, Outlook
CoPilot
CoPilot in chat
CoPilot in feed
CoPilot in CRM
CoPilot in tasks
CoPilot in email
CoPilot in sites (text)
CoPilot in sites (images)
Contact center
Email copy storage
Emails from CRM (per month)
10 000
50 000
100 000
250 000
500 000
1 000 000
Inboxes per user
1
5
10
10
Initial email synchronization and storage limit
7 days
30 days
90 days
90 days
Built-in telephony
CRM forms
100 completed forms
Remove "Powered by Bitrix24" in CRM forms and live chat
Call back widget
Live chat
Website widget
Channels
1
2
10
Unlimited
Unlimited
Facebook
Instagram
WhatsApp
Telegram
Viber
Apple Business Chat
Instant WhatsApp
Queueing and request processing rules
Client conversation rating
Call statistics
Analytics reports for channels (chat statistics)
SIP connector for third-party telephony integrations
CRM integration
Bitrix24.Market (600+ apps)
Open channel settings
Workhour settings
Request contact information
Personal data processing warning
Route chat to all distribution mode
Supervisor conversation rating
Canned replies
Conversation transfer between employees
Conversation transfer between channels
Automated replies
Export data to Excel
Channel access rights
Telephony settings
PBX integration via Rest API
PBX integration via SIP connector
Unlimited incoming/outbound lines
Call routing
Call transfer
VoIP phone sets
Internal extensions
Workhour settings
Voicemail and greetings
Call to all distribution mode
Missed call forwarding
Call intercept
Match number to source (CRM)
Export call details to Excel
VoIP phone intercept
Automatic dialer
Client conversation rating
IVR (voice menu)
2 levels
2 levels
Unlimited
Unlimited
Call recording (per month)
Unlimited
Unlimited
Unlimited
Unlimited
Queue groups
Unlimited
Unlimited
Unlimited
Unlimited
Queue group size
Unlimited
Unlimited
Unlimited
Unlimited
Automatic call transcription
$
$
$
$
Telephony access rights
Call recording playback speed
Bitrix24.Sign
Number of documents
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Certificate of completion
Integrity Check
Templates
Storage for signed documents
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Access permissions
CRM integration
Automation
Signature party IDs
Email
SMS
WhatsApp
Signature party notifications
Email
SMS
WhatsApp
Rest API
Sites and landing pages
Simple visual website builder
Responsive website design for different devices, including mobiles/ tablets/ PCs
Site templates (created by Bitrix24)
Site templates (from Bitrix24.Market)
Superblock
CRM form designer
Image editor
Dynamic blocks
Sites
10
10
Unlimited
Unlimited
Websites for sales teams
Websites for marketing teams
HR / recruitment websites
Web pages
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Copy web pages
Website storage
5 GB
24 GB
100 GB
1 024 GB
3 TB
Free website hosting
Website address in bitrix.site domain
Use own domain
Website widget
CRM forms
100
Call back widget
Website live chat
Social networks and messengers