Bitrix24 is a one-stop free CRM tool for businesses that are looking for complete control over their sales process -
from lead acquisition to customer service.
CRM that's helped over 12 million companies around the world to increase their sales and manage clients more efficiently.
Bitrix24 is an online workspace that features 35+ business tools, including the world's most powerful CRM.
With Bitrix24 CRM, you will be able to acquire leads effortlessly, manage contacts and transactions, automate workflows, and close more deals.
Generate, manage, and convert leads into customers. Automatically
Run marketing campaigns, build landing pages, track actionable metrics
Automate workflows and monitor your sales reps’ activity effortlessly
Use live chats, web forms, or VoIP telephony to engage with your clients
Create, edit, and share all your documents and files in a single space
Online time clock, video conferencing, online tasks & project management
A full-sized, full-fledged mobile CRM that you can use to manage clients and sales right out of your pocket.
Use our chat or video calls for quick communication with your sales team. Organize daily planning meetings, set tasks, and get reports.
Contact any client from your CRM in one tap – via phone or messenger. Create custom stages and move deals down the sales pipeline.
Use our sales funnel to get a complete breakdown of your results. Track your team KPIs to see if they reach their sales quotas.
Install our mobile app today and start getting things done the new way.
Manage your leads and deals in a simple, intuitive drag-and-drop fashion - from the moment a lead has been added to your Bitrix24 CRM to the moment you close that deal.
Bitrix24 is more than just a free online CRM software. It is a suite that features more than 30 tools for sales, administration,
and marketing - a rarity among other free CRM platforms.
Acquire leads via web forms and have them added to your online CRM system.
Run marketing campaigns inside your CRM tool - email marketing, ad targeting, and more.
Use our business process automation tools to streamline your workflows and sales funnels.
Capture leads via free CRM website templates, forms, live chats, calls, or messengers, and have them added to your CRM program. Use lead scoring to see which prospects you need to focus on first.
Manage current and potential leads in a single environment covering the whole sales funnel.
Move deals down the sales pipeline automatically using customizable rules and triggers.
Set up your own, custom sales pipeline with stages that are specific to your business.
Reach out to your potential and existing clients via the most effective channel - whether it’s Facebook, email, phone calls, SMS, push notifications, or messengers. Track all your marketing and sales metrics using our Sales Intelligence module.
Run segment-based email marketing campaigns from your CRM software and track their results.
Create retargeting campaigns based on contact information stored inside CRM. Launch Facebook ads directly from our online CRM tool.
Track your marketing costs and calculate ROI to see which channels are delivering the best results.
Manage your sales teams remotely, track work time, assign tasks, control deadlines, follow the task progress, and monitor individual KPIs.
See what deals/clients your sales reps are working on at the moment.
Use chats to discuss work-related issues, set up video calls with your team and/or clients.
Built-in task and project management tools to manage your sales team and track their performance.
Manage your stock, warehouses, and sales right inside your CRM. Get full visibility and control over the sales process, from the moment a new order is created to the product delivery.
Stock adjustments, order management, and warehouse transfers with omnichannel sales support.
All sales data is synced with your inventory in real-time to make sure you’re never out of stock.
Scan barcodes via the Bitrix24 mobile app and make inventory adjustments without a PC.
Bitrix24 brings all your customer communication channels into a free customer management system called the Contact Center where you easily track all your customer interactions.
Connect your accounts on Facebook, Instagram, or WhatsApp to communicate with your clients.
Provide instant support and customer service to your visitors. If it’s a returning customer, the system will recognize them.
Bitrix24 features VoIP telephony with integrated click-to-call, automated call recording, call logging, and analytics.
Use Bitrix24.Drive to store your data online securely. Create, share, and edit files across your team and with external users. Manage file access permissions to keep the information protected.
Upload contracts, share documents, and manage access permissions. Co-edit documents in real-time.
Your own one-stop information database with all the necessary files available from any device.
Create knowledge bases inside your Bitrix24 account to share information across your team.
Being a part of the Bitrix24 ecosystem, our operational CRM is cross-integrated with the rest of the Bitrix24 tools to give you a complete online collaboration, automation, and marketing platform - a single platform to run your business on.
With Bitrix24, you and your team can work remotely with zero compromises to your efficiency and productivity. Use our mobile app to work on the go and always stay updated on any recent activity via notifications. Get your CRM free online from Bitrix24!
Communicate with your sales team via chat and online meetings (up to 48 participants)
Manage working hours, breaks, and PTO remotely using an online time clock
Enterprise-grade security. All your client and company data is safe and secure
Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.