Sell more. Sell better. Sell faster.
A perfect CRM for those who want to make a fortune without spending a fortune.
A single platform to manage leads, engage with clients, and close deals
Bitrix24 is a one-stop free CRM tool for businesses that are looking for complete control over their sales process - from lead acquisition to customer service.
Bitrix24 in a nutshell
CRM & lead management
Generate, manage, and convert leads into customers. Automatically
Omni-channel marketing
Run marketing campaigns, build landing pages, track actionable metrics
Project & team management
Automate workflows and monitor your sales reps' activity effortlessly
Client service & communication
Use live chats, web forms, or VoIP telephony to engage with your clients
Unified workspace
Create, edit, and share all your documents and files in a single space
Ideal for remote work
Online time clock, video conferencing, online tasks & project management
We’ve got you covered. Every step of the way
Manage your leads and deals in a simple, intuitive drag-and-drop fashion - from the moment a lead has been added to your Bitrix24 CRM to the moment you close that deal.
Grow your business with Bitrix24
Bitrix24 is more than just a free online CRM software. It is a suite that features more than 30 tools for sales, administration, and marketing - a rarity among other free CRM platforms.
Lead generation
Acquire leads via customizable web forms and have them added to your online CRM system automatically.Online marketing
Run victorious marketing campaigns right inside your CRM tool - email marketing, ad targeting, and more.Business automation
Use our business process automation tools to custom-automate your workflows and sales funnels.
Website forms
Leads
Deals
Contacts
Automation rules
Free customer management
Capture leads via free CRM website templates, forms, live chats, phone calls, or social media, and have them added to your CRM program. Use lead scoring to see which prospects your sales reps need to focus on and assign them automatically.
From a lead to a customer
Manage current and potential leads in a single environment covering the whole sales funnel.Rules/triggers
Move deals down the sales pipeline automatically using customizable rules and triggers.Custom pipelines
Set up your own, custom sales pipeline with stages that are specific to your business.
Sales funnels
Sales tunnels
Client communication history
Lead generation
Customer reactivation
Omni-channel marketing
Reach out to your potential and existing clients via the most effective channel - whether it's Facebook, email, phone calls, SMS, push notifications, or messengers. Track all your marketing and sales metrics using our Sales Intelligence module.
Email marketing
Run segment-based email marketing campaigns right from your CRM software and track their results (open rate, bounce rate, CTR, etc.).Online ads
Create retargeting campaigns based on contact information stored inside CRM. Launch Facebook ads directly from the Bitrix24 online CRM tool.Sales analytics
Track your marketing costs and calculate ROI. See which channels are delivering the best ROI and help you close more deals.
Website forms
Ad campaigns
Messengers
Telephony
Sales team management
Manage your sales teams remotely, track work time, assign tasks, control deadlines, follow the task progress, and monitor individual KPIs.
Real-time sales management
See what deals/clients your sales reps are working on at the moment.Online communication
Use private and group chats to discuss work-related issues, set up video calls with your team members and/or clients.Online collaboration
Use our built-in task and project management tools to manage your sales team and track their performance.
Individual & team sales targets
Commission calculator
Sales Intelligence
Employee performance analytics
Sales plans
Inventory management
Manage your stock, warehouses, and sales right inside your CRM. Get full visibility and control over the sales process, from the moment a new order is created to the product delivery.
Manage stock and inventory
Comprehensive Inventory management with stock adjustments, order management, and warehouse transfers with omnichannel sales support.Complete CRM integration
All sales data is synced with your inventory automatically in real-time to make sure you are never out of stock.Mobile ready
Scan bar codes via the Bitrix24 mobile app and make inventory adjustments without PC.
Integration with CRM
Orders
CRM Store
Robotic Process Automation
Mobile app
Client service & communication
Bitrix24 brings all your customer communication channels into a free customer management system called the Contact Center where you easily track all your customer interactions.
Integrated with everything
Connect your accounts on Facebook, Instagram, WhatsApp, Viber, or other platforms to communicate with your clients right inside Bitrix24.Live chat
Provide instant support and customer service to your visitors. All the dialogs are saved to your CRM. If it’s a returning customer, the system will recognize them.Telephony
Bitrix24 features a VoIP telephony module with integrated click-to-call, automated call recording, call logging, and analytics.
Client communication history
Contact channels
Customer analytics
Telephony
Live chat widget
Online workspace
Use Bitrix24.Drive to store your data online securely. Create, share, and edit files across your team and with external users. Manage file access permissions to keep the information protected.
Online documents
Upload contracts, share documents, and give specific employees permission to view the documents. Co-edit documents in real-time.Cloud storage
Your own one-stop information database with all the necessary files always available from any device - mobile or desktop.Knowledge management
Create knowledge bases inside your Bitrix24 account to share the knowledge across your team.
Online meetings
Activity reports
Worktime tracking
Automatic lead distribution
Real-time document editing
More Than CRM, More Like an Online Collaboration Suite
Being a part of the Bitrix24 ecosystem, our operational CRM is cross-integrated with the rest of the Bitrix24 tools to give you a complete online collaboration, automation, and marketing platform - a single platform to run your business on.
Instead of dozens of processes, activities, and document flows often happening randomly and chaotically, you will get a single, streamlined process - done from start to finish. For the CRM price that’s $0, you will finally get a tool that gives you, the manager, a clear picture of your sales and quick access to any piece of information or data you might need.
Ideal for remote work
With Bitrix24, you and your team can work remotely with zero compromises to your efficiency and productivity. Use our mobile app to work on the go and always stay updated on any recent activity via notifications. Get your CRM free online from Bitrix24!
- Communicate with your sales team via chat and online meetings (up to 48 participants)
- Manage working hours, breaks, and PTO remotely using an online time clock
- Enterprise-grade security. All your client and company data is safe and secure
Integrations
Bitrix24 comes with several dozen integrations available in Bitrix24.Market.
You can also create your own apps using our REST API.
