Bitrix24 is a one-stop free CRM tool for businesses that are looking for complete control over their sales process - from lead acquisition to customer service.
Generate, manage, and convert leads into customers. Automatically
Run marketing campaigns, build landing pages, track actionable metrics
Automate workflows and monitor your sales reps' activity effortlessly
Use live chats, web forms, or VoIP telephony to engage with your clients
Create, edit, and share all your documents and files in a single space
Online time clock, video conferencing, online tasks & project management
Manage your leads and deals in a simple, intuitive drag-and-drop fashion - from the moment a lead has been added to your Bitrix24 CRM to the moment you close that deal.
Bitrix24 is more than just a free online CRM software. It is a suite that features more than 30 tools for sales, administration, and marketing - a rarity among other free CRM platforms.
Website forms
Leads
Deals
Contacts
Automation rules
Capture leads via free CRM website templates, forms, live chats, phone calls, or social media, and have them added to your CRM program. Use lead scoring to see which prospects your sales reps need to focus on and assign them automatically.
Sales funnels
Sales tunnels
Client communication history
Lead generation
Customer reactivation
Reach out to your potential and existing clients via the most effective channel - whether it's Facebook, email, phone calls, SMS, push notifications, or messengers. Track all your marketing and sales metrics using our Sales Intelligence module.
Website forms
Ad campaigns
Messengers
Telephony
Manage your sales teams remotely, track work time, assign tasks, control deadlines, follow the task progress, and monitor individual KPIs.
Individual & team sales targets
Commission calculator
Sales Intelligence
Employee performance analytics
Sales plans
Manage your stock, warehouses, and sales right inside your CRM. Get full visibility and control over the sales process, from the moment a new order is created to the product delivery.
Integration with CRM
Orders
CRM Store
Robotic Process Automation
Mobile app
Bitrix24 brings all your customer communication channels into a free customer management system called the Contact Center where you easily track all your customer interactions.
Client communication history
Contact channels
Customer analytics
Telephony
Live chat widget
Use Bitrix24.Drive to store your data online securely. Create, share, and edit files across your team and with external users. Manage file access permissions to keep the information protected.
Online meetings
Activity reports
Worktime tracking
Automatic lead distribution
Real-time document editing
Being a part of the Bitrix24 ecosystem, our operational CRM is cross-integrated with the rest of the Bitrix24 tools to give you a complete online collaboration, automation, and marketing platform - a single platform to run your business on.
Instead of dozens of processes, activities, and document flows often happening randomly and chaotically, you will get a single, streamlined process - done from start to finish. For the CRM price that’s $0, you will finally get a tool that gives you, the manager, a clear picture of your sales and quick access to any piece of information or data you might need.
With Bitrix24, you and your team can work remotely with zero compromises to your efficiency and productivity. Use our mobile app to work on the go and always stay updated on any recent activity via notifications. Get your CRM free online from Bitrix24!
Bitrix24 comes with several dozen integrations available in Bitrix24.Market.
You can also create your own apps using our REST API.