About Authors
Peter Martin
"Pete is an experienced content writer specializing in B2B/SaaS and health/fitness. He has a degree in English from the University of Northumbria, a diploma in Copywriting, and is a qualified Level 3 Personal Trainer.
His main strength as a writer is making complex, technical topics feel clear, engaging, and genuinely readable — especially when it comes to CRM, product management, sales, and marketing.
When he is not behind the keyboard, he’s a self-confessed bookworm and amateur boxer* (*very amateur, he hastens to add!)."
His main strength as a writer is making complex, technical topics feel clear, engaging, and genuinely readable — especially when it comes to CRM, product management, sales, and marketing.
When he is not behind the keyboard, he’s a self-confessed bookworm and amateur boxer* (*very amateur, he hastens to add!)."
Expertise tools
Favorite categories
Articles
Feature checklists often miss the real risk: whether project work keeps its context through sales, delivery, reporting, and everyday handoffs.
20 min
Activation can lie: this guide shows how week-one repeat use, timely prompts, and visible value turn first wins into retention before habits fade.
20 min
Late payments often start before invoicing; this guide shows how finance and sales can align data, approvals, billing triggers, and exceptions.
25 min
Low tool usage isn’t always resistance; this article shows how to tell avoidance from outgrowth before wasting money on training or migration.
15 min
As teams tailor tools, small software changes become operational debt; this article explains when to configure, customize, and document well.
19 min
Process is rarely the real fight: this piece shows how teams should choose Agile, Waterfall, or Hybrid by the risk most costly to find late.
16 min
Webinars
Do you want to become a Bitrix24 author?
Free. Unlimited. Online.
Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.
Start for free