About Authors
Vlad Kovalskiy
"A marketing enthusiast with a knack for simplifying the complex world of CRM and sales.
As the North American Marketing Specialist at Bitrix24, I’ve spent years helping businesses unlock the power of collaboration tools to grow smarter and faster. My journey with Bitrix24 started when the platform was just a spark of innovation, and I’ve been proud to watch it evolve into a game-changer for over 15 million users worldwide.
My expertise lies in sales processes, customer relationship management, and digital marketing, with a special focus on how AI and automation can transform workflows. I’ve had the privilege of contributing to Bitrix24’s mission by sharing insights on everything from social media integration to team motivation, and I love seeing those ideas spark real results for businesses."
As the North American Marketing Specialist at Bitrix24, I’ve spent years helping businesses unlock the power of collaboration tools to grow smarter and faster. My journey with Bitrix24 started when the platform was just a spark of innovation, and I’ve been proud to watch it evolve into a game-changer for over 15 million users worldwide.
My expertise lies in sales processes, customer relationship management, and digital marketing, with a special focus on how AI and automation can transform workflows. I’ve had the privilege of contributing to Bitrix24’s mission by sharing insights on everything from social media integration to team motivation, and I love seeing those ideas spark real results for businesses."
Expertise tools
Favorite categories
Articles
This article delves into the art of creating insightful Business Intelligence dashboards that inspire meaningful actions, rather than just delivering appealing reports. Besides, it covers the principles, common mistakes, and how Bitrix24 can aid this process.
12 min
Exploring Kanban vs Gantt for project management, this article sheds light on when to employ each tool and the pitfalls of choosing the wrong view. Comprehensive, practical guidance in one place.
14 min
As a bridge between chatter and action, collaboration platforms accelerate team productivity. Changing chat into structured task increases effectiveness, decreases wasted time.
15 min
Uncaught inefficiencies in support teams often stem from bouncing tickets between units, not from slow agents. Discover how first-contact resolution can drastically improve your help desk system.
14 min
Explore the art of humanizing marketing automation and learn how to build a system that escapes the robot-voice template and engages leads effectively with eight actionable rules.
14 min
Spotting early warning signs in project management can prevent late deliveries and team collisions. This article helps primes you for it!
14 min
Webinars
Do you want to become a Bitrix24 author?
Free. Unlimited. Online.
Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.
Start for free