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Growth Hub

Learn about the latest innovations and tried-and-true techniques to help your business grow.

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18 min

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Customer Success

12 Ways to Elevate Customer Satisfaction Through Superior Service

Customer satisfaction drives the success of any business. This article outlines 12 effective strategies for improving customer experience, focusing on actionable steps you can implement immediately. By adopting these approaches, you’ll foster loyalty and create a positive reputation that attracts new customers.

12 min

October 17, 2024

Boost Sales with CRM

Master Your Sales Process: 7 Tips to Optimize CRM Forms for Success

In this article, we’re going to give you seven tips that will show you how to improve CRM forms and customer data collection for meaningful sales funnel optimization.

10 min

October 17, 2024

Small Business Growth

AI Trends for 2024: What Small and Medium Businesses Need to Know

Discover key AI trends for 2024 tailored for SMEs. Learn how to leverage AI for your businesses’ growth, innovation, and competitive advantage.

11 min

October 15, 2024

Data-Driven Marketing

The ROI of AI: Measuring the Impact of Artificial Intelligence Investments in Business

Here in this article, we explore the methods, challenges, and best practices for measuring the ROI of successful AI implementations in businesses through real-world case studies and industry insights.

8 min

October 15, 2024

Team & HR Growth

Automating Operations with AI HR Tools

Explore how AI HR tools automate operations, streamline processes, and enhance efficiency in human resources management.

11 min

October 15, 2024

Embracing the Post-COVID-19 World: Prepare for the Worst

It’s safe to say that the world is not going to be the same after the pandemic. How exactly? This article contains an analysis of the current trends and future predictions based on them.

12 min

October 8, 2024

Boost Sales with CRM

Free Cloud Based CRM Software: Best 5 Solutions for 2024

Are you wasting your time searching through digital files looking for customer data sheets? Here are the best free cloud-based CRM software solutions on the market.

12 min

October 7, 2024

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Paula Vidal Poleto

We use Bitrix24 to manage our projects from beginning to end, with everyone in the team having access to which step each project is in.

1 min

Julius Botha

Bitrix24 provided us with a single, streamlined platform that gave us full visibility and improved reporting across the business.

1 min

Ashok Srinivas

With Bitrix24, we have experienced a significant improvement in our communication workflows, enabling our team to operate more efficiently.

1 min

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Product insights

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

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