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Boost Sales with CRM

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.

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Best Healthcare CRM: Hospital Use

The healthcare industry is not only the one with the most fashionable equipment and medical technologies, but also the one with the best service and, most importantly, the best results.

12 min

October 29, 2021

Boost Sales with CRM

CDP vs CRM: What's the difference?

We will look at a customer data platform vs CRM. Which one is best suited for your business? The article contains the definitions of each system, its key functions and benefits, and the main differences.

13 min

October 29, 2021

Boost Sales with CRM

CRM for Education Industry

Due to growing competitive pressure, non-profit organizations now provide high-quality services. Because universities are increasingly more customer/student-oriented and drawn by the benefits connected with them, CRM systems have started being used by non-profit organizations like them.

22 min

October 21, 2021

Boost Sales with CRM

What's the Difference Between ERP and CRM

Quite often the question arises, what is better, ERP or CRM? But this is a bit incorrect. You need to start with what your company is primarily focused on, whether it is related to sales and active work with clients or something different.

11 min

October 18, 2021

Boost Sales with CRM

What Is Billing? CRM With Billing Functions

Your business cannot grow and succeed without a streamlined billing process. Check out this selection of CRM systems with built in billing and invoicing.

17 min

October 15, 2021

Boost Sales with CRM

The 5 most important tasks of a CRM specialist

Managing customer relationships can be challenging and tricky especially considering that you’re dealing with a lot of different personalities as well as needs. These are just some of the top responsibilities for a CRM specialist. Their job description might be longer, covering more scopes of the business. Here are the 5 most important tasks of a CRM specialist.

11 min

October 14, 2021

Boost Sales with CRM

What is CRM Analytics?

Modern analytical CRM tools may monitor the dynamics of sales and identify certain shortcomings and errors, so they can be quickly corrected, but you have to set the system right and keep it straight. How to manage that? Read the article!

12 min

October 14, 2021

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Suhail Wadee

Since implementing Bitrix24, our operations have become fully digitized and far more efficient. Communication between our global teams across 39 countries has improved, project coordination is streamlined, and donor care is now automated. With integrated Netcash payments, donations are easier to manage, reporting is faster, and overall transparency and productivity across the organization have greatly increased.

1 min

Dr. Do Thi Phuong Thao

Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.

1 min

Fr. Teofil Adam Czarniak OFM

Since we started working with Bitrix24, we have been able to track our donors and have better communication with them.

1 min

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Product insights

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

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