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Growth Hub

Learn about the latest innovations and tried-and-true techniques to help your business grow.

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18 min

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Customer Success

Proactive Customer Service: 9 Tips for Anticipating Needs and Exceeding Expectations

With so much technology to make it simple, there’s no excuse not to have proactive customer service. When put into practice correctly, you build strong client relationships, increase loyalty, and keep that customer churn to a minimum.

10 min

February 9, 2024

Inspiring Leadership

Unlock Team Potential: 8 Game-Changing Team Decision-Making Strategies

Being the decision-maker can be a lonely and high-pressure task, especially when you’re making determinations that will impact a group of people. Depending on the size of your team, there are a lot of things that you need to do before you sit down to make decisions together.

9 min

February 9, 2024

Small Business Growth

AI for SMEs: A Practical Guide to Implementing AI for Success

Much like any other type of business, SMEs (small and medium enterprises) are constantly seeking innovative solutions to gain a competitive edge. Artificial Intelligence (AI) has emerged as a powerful tool that can revolutionize the way SMEs operate.

5 min

February 8, 2024

Power of AI, ML & Big Data

AI for Process Automation

In today's rapidly evolving business landscape, businesses are constantly seeking ways to increase efficiency, productivity, and competitive advantage. One powerful tool that is transforming the way businesses operate is artificial intelligence (AI).

5 min

February 8, 2024

Customer Success

10 AI Tricks to Revolutionize & Automate Help Desk Management

From automated chatbots to predictive analytics, we're going to introduce you to a wealth of techniques and strategies that you can easily merge into your customer support workflows. Join us as we dive into our 10 AI tricks to revolutionize and automate help desk management

11 min

February 7, 2024

Sales & revenue growth

The Definitive Guide for Sales Automation in 2024

With our Definitive Guide for Sales Automation, you should have a much clearer idea of how you can increase productivity and provide a professional service to all your contacts.

15 min

February 5, 2024

Goal-Oriented Project Management

10 Must-Have Elements for a Winning Business Presentation

From presentation storytelling strategies and tips on how to grab attention to the use of interactive presentation elements and data-driven market analysis, we’ll give you the keys to presenting with confidence.

11 min

January 30, 2024

Master AI through these 10 prompts

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Success stories

Paula Vidal Poleto

We use Bitrix24 to manage our projects from beginning to end, with everyone in the team having access to which step each project is in.

1 min

Julius Botha

Bitrix24 provided us with a single, streamlined platform that gave us full visibility and improved reporting across the business.

1 min

Ashok Srinivas

With Bitrix24, we have experienced a significant improvement in our communication workflows, enabling our team to operate more efficiently.

1 min

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Product insights

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

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