Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your customer service.
All categories
Customer feedback is the direct hotline to what your clients think of your business and it gives you valuable data on which to base your future strategy. Here are our 10 easy ways to get effective customer feedback.
9 min
January 17, 2024
Customer service is never an easy ride. With so many moving parts and unexpected events round every corner, managers are constantly on the lookout for ways to make life simpler. That's why we've compiled 12 tips for effective customer service case management.
10 min
August 20, 2024
If you’re in the ecommerce game, you’ll know that there’s one overarching aim of your business: to increase your profit margins. In this article, we’ll cover the advantages of ecommerce after sales service before diving into a range of useful strategies you can implement.
9 min
January 17, 2024
Customer-client relationships have changed drastically in the 21st century. So to help you use onboarding as a way of connecting with — and keeping — customers, we’ve created a client onboarding guide made up of 7 handy steps that will boost your approach.
10 min
January 18, 2024
Enter your email to download a comprehensive list of the most essential AI prompts.
Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.
10 min
This study examines possible future scenarios for the world of work, building on significant research findings and a recent survey of users of the online workplace platform Bitrix24 to provide insight into how people envision the world of work in 2050.
10 min
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.
.png?1764863685915)
