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Boost Sales with CRM

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.

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The 5 most important tasks of a CRM specialist

Managing customer relationships can be challenging and tricky especially considering that you’re dealing with a lot of different personalities as well as needs. These are just some of the top responsibilities for a CRM specialist. Their job description might be longer, covering more scopes of the business. Here are the 5 most important tasks of a CRM specialist.

11 min

August 14, 2025

Boost Sales with CRM

What is CRM Analytics?

Modern analytical CRM tools may monitor the dynamics of sales and identify certain shortcomings and errors, so they can be quickly corrected, but you have to set the system right and keep it straight. How to manage that? Read the article!

12 min

February 20, 2025

Boost Sales with CRM

CRM Integration in Detail: From Theory to Practice

CRM integration services are often mysterious and complicated for business owners. Keep on reading to find out what is hidden behind the abbreviation of CRM integration. Onwards!

12 min

March 11, 2024

Boost Sales with CRM

10 Benefits of Having a CRM in the Healthcare Industry

To improve the quality of their services and optimize their workflows, healthcare organizations should install CRMs. By 2023, the value of the global healthcare CRM is expected to reach $17.4 billion. From this article, you'll get to know what a CRM in healthcare is and how your business can benefit from it.

7 min

January 17, 2024

Boost Sales with CRM

18 Best Sales Tracking Software in 2024

We decided to review some of the most popular sales tracking software platforms that answer to all the contemporary requirements, so you can choose the one that fits your preferences best.

18 min

July 31, 2024

Boost Sales with CRM

What is a CRM Process?

A CRM process refers to a combination of activities, strategies, and tools that help build connections between companies and their clients.

15 min

January 17, 2024

Boost Sales with CRM

100+ Best Sales Tools You Must Know in 2024

Get to know around over 100 sales tools that belong to 14 categories that differ by their functions. In each category, the products are listed in alphabetical order, so please mind that it's not a rating.

22 min

November 5, 2024

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Success stories

Paula Vidal Poleto

We use Bitrix24 to manage our projects from beginning to end, with everyone in the team having access to which step each project is in.

1 min

Julius Botha

Bitrix24 provided us with a single, streamlined platform that gave us full visibility and improved reporting across the business.

1 min

Ashok Srinivas

With Bitrix24, we have experienced a significant improvement in our communication workflows, enabling our team to operate more efficiently.

1 min

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Product insights

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

The Future of Work in 2050: A Global Visionary Outlook

This study examines possible future scenarios for the world of work, building on significant research findings and a recent survey of users of the online workplace platform Bitrix24 to provide insight into how people envision the world of work in 2050.

10 min

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