Growth Hub
Learn about the latest innovations and tried-and-true techniques to help your business grow.
A CRM Implementation Process in 7 Steps
14 min
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Win Over Your Customers: 5 Outstanding Customer Support Strategies Every Small Business Needs!
Here are five outstanding customer support strategies that every small business owner and freelancer needs to implement. So if you want to reap the benefits of making your customers feel valued and well taken care of, read on!
11 min
7 Must-Try Business Expense Tracking Tips (Transform Your Small Business Finances)
In this article, we'll share seven must-try business expense tracking tips that will help you streamline your workflow, make smarter financial decisions, and ultimately, elevate your small business finances to new heights.
10 min
How to Become a Digital Entrepreneur: 9 Tips to Start Your Online Business
From discovering your niche and mastering digital marketing to fostering strategic partnerships and prioritizing cybersecurity, these tips will equip you with the knowledge and tools needed to build a thriving online business.
11 min
The 7 best website builders for small businesses in 2026
Having a website is essential to the success of a business, big or small. However, if you’re running a small business and looking to help get it off the ground by launching a website, you need to use the best website builder in the industry.
12 min
Master AI through these 10 prompts
Enter your email to download a comprehensive list of the most essential AI prompts.
Success stories
Dr. Do Thi Phuong Thao
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
Product insights
Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
The Growth Squad
The Growth Toolskit
Discover Bitrix24: Your all-in-One Solution!
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.