Bitrix24 is the only email marketing service that comes with its own CRM system. That means you can use Bitrix24 not only to send emails but to track the entire history of your interactions with any customer – how many emails you exchanged, what they bought, if they responded to previous offers, renewed their contracts, etc. Premium features of the platform allow you to investigate even further. For example, to do a full analysis of the CRM data and calculate ROI for each channel you have integrated… and you can have a lot really since there is an in-built contact center with all major channels of communication.
Bitrix24 CRM comes with built-in telephony, meaning you can run telemarketing or voice broadcasting campaigns, use our automatic dialer or send SMS in bulk. Also, you can use your email marketing lists to show ads on Facebook, Instagram and Google, in addition to good old email marketing. By the way, any incoming messages, calls or emails from any sources are recognized, if they exist in your client base, or automatically generate a lead, so it can be processed by a sales team. In addition to communication channels from the contact center, data refill can come from the website and landing pages - from web forms and live chat. And yes, there is a free website builder with a 24/7 live chat widget and unlimited web form generator that are integrated with the CRM too. All features are customizable and do not require coding skills.
But let’s get back to marketing. After you got contact details (from various sources), you can run marketing campaigns, and with Bitrix24 you can actually aim for particular targets. All email lists can be easily divided into static or dynamic segments, such as ‘people who purchased during last Christmas promotion’ or ‘people born in May’. Your CRM with an email marketing service can manage that and even more.
Register now or check out our videos and Bitrix24 manual for a quick start.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.