Virtual PBX inside CRM
- Employee extensions
- Call recording
- Call transfering and forwarding
- Queueing and routing
- Multilevel IVR
- Softphone (dial pad)
Bitrix24 is available in cloud and on-premise with source code access. You can install it on your own server and customize as necessary.
API and REST API are available both for cloud and on-premise editions of Bitrix24.
Bitrix24 comes with several dozen integrations available in Bitrix24.Market.
You can also create your own apps using our REST API.