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Keen WABA: WhatsApp Business API & Open Lines
WhatsApp Business API, Open Lines & CRM integration.
Free
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Rating
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Installations3
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Developer
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Added10/28/2026
Description
### Official WhatsApp Business API & Contact Center for Bitrix24
Keen WABA bridges the power of the official Meta WhatsApp Business API directly into your Bitrix24 CRM and Contact Center. Communicate with leads and clients through WhatsApp without ever leaving your CRM, eliminate personal phone silos, and automate routine customer interactions 24/7.
Keen WABA bridges the power of the official Meta WhatsApp Business API directly into your Bitrix24 CRM and Contact Center. Communicate with leads and clients through WhatsApp without ever leaving your CRM, eliminate personal phone silos, and automate routine customer interactions 24/7.
Additional terms
1. Prerequisites:
- A Bitrix24 account (Cloud or Self-hosted) with active administrator access.
- A verified Meta Business Account and an active WhatsApp Business number (or a standard WhatsApp number for QR connection).
2. WhatsApp Messaging Fees:
- Meta charges for WhatsApp Business API conversations based on category (Marketing, Utility, Authentication, and Service) and destination country. These conversation fees are billed directly through your Meta Business Manager.
3. Compliance & Fair Use:
- All outbound messaging initiated outside the 24-hour customer service window must use approved Meta WhatsApp Business templates.
- Users are solely responsible for ensuring recipients have provided explicit opt-in consent in compliance with the WhatsApp Business Messaging Policy.
Read in full →
- A Bitrix24 account (Cloud or Self-hosted) with active administrator access.
- A verified Meta Business Account and an active WhatsApp Business number (or a standard WhatsApp number for QR connection).
2. WhatsApp Messaging Fees:
- Meta charges for WhatsApp Business API conversations based on category (Marketing, Utility, Authentication, and Service) and destination country. These conversation fees are billed directly through your Meta Business Manager.
3. Compliance & Fair Use:
- All outbound messaging initiated outside the 24-hour customer service window must use approved Meta WhatsApp Business templates.
- Users are solely responsible for ensuring recipients have provided explicit opt-in consent in compliance with the WhatsApp Business Messaging Policy.
