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TotalVoice\Zenvia
Send Bitrix24 SMS via TotalVoice/Zenvia for automated customer communication TotalVoice\Zenvia integration allows automating your business by connecting SMS with automation rules, workflows, CRM details and CRM Marketing. Now you can create a fully automatic sales funnel using TotalVoice\Zenvia SMS campaigns. Now SMS messages will be automatically sent from Bitrix24 account exactly when needed. Make your employees everyday routine easier!
Free
In-app purchases
-
Rating
-
Installations344
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DeveloperBitrix24 Integrations
Description
TotalVoice/Zenvia SMS helps sales and support teams send SMS from Bitrix24 without manual work. It is built for businesses that use CRM automation and want messaging tied to workflows and CRM records. This reduces routine tasks and keeps outreach consistent.
Why businesses use it
When SMS is handled outside the CRM, teams lose time and context. This integration keeps SMS inside Bitrix24 and supports automated communication.
Business value
• Less manual SMS sending with automation rules
• Faster follow‑ups on leads and deals
• More consistent customer communication
• Ability to run automated SMS steps in a sales funnel
Common use cases
• Send automated SMS from CRM automation rules
• Trigger SMS from workflows and CRM detail forms
• Run SMS campaigns in CRM Marketing
• Use SMS in sales funnel automation
• Test SMS delivery before launch
How it works
Install the app from Bitrix24 Marketplace, authorize your TotalVoice account, generate an Access Token (“Gerar Access‑Token”), and paste it into the app. Use the Test button to send a trial SMS; after a successful test, you can send SMS via Bitrix24 automation rules, workflows, CRM detail forms, and CRM Marketing. The app works with Bitrix24 commercial plans only. Free plan users can test it during the trial period and then upgrade to a commercial subscription.
FAQ
We need automated SMS from CRM. Can TotalVoice/Zenvia do that?
Yes. Use TotalVoice/Zenvia as the provider in Bitrix24 automation rules and workflows.
How do we connect the app to our TotalVoice account?
Authorize your account, generate an Access Token, and add it in the app settings.
Can we test SMS before going live?
Yes. Use the Test button to send a trial SMS and confirm delivery.
Why businesses use it
When SMS is handled outside the CRM, teams lose time and context. This integration keeps SMS inside Bitrix24 and supports automated communication.
Business value
• Less manual SMS sending with automation rules
• Faster follow‑ups on leads and deals
• More consistent customer communication
• Ability to run automated SMS steps in a sales funnel
Common use cases
• Send automated SMS from CRM automation rules
• Trigger SMS from workflows and CRM detail forms
• Run SMS campaigns in CRM Marketing
• Use SMS in sales funnel automation
• Test SMS delivery before launch
How it works
Install the app from Bitrix24 Marketplace, authorize your TotalVoice account, generate an Access Token (“Gerar Access‑Token”), and paste it into the app. Use the Test button to send a trial SMS; after a successful test, you can send SMS via Bitrix24 automation rules, workflows, CRM detail forms, and CRM Marketing. The app works with Bitrix24 commercial plans only. Free plan users can test it during the trial period and then upgrade to a commercial subscription.
FAQ
We need automated SMS from CRM. Can TotalVoice/Zenvia do that?
Yes. Use TotalVoice/Zenvia as the provider in Bitrix24 automation rules and workflows.
How do we connect the app to our TotalVoice account?
Authorize your account, generate an Access Token, and add it in the app settings.
Can we test SMS before going live?
Yes. Use the Test button to send a trial SMS and confirm delivery.
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