Product
Call analytics
Free

Call analytics

Analyze inbound and outbound calls, and related costs and sales

Install
Free
  • Rating
    No ratings
  • Installations
    16490
  • Developer
    Bitrix
Description

Improve the quality of calls in your company. Compare employee workload and efficiency, monitor the waiting time and call length.

Charts in this dashboard:
- Inbound, outbound and missed calls;
- Related sales;
- Failed to successful deals ratio and related calls;
- Calls over days of the week;
- Related sales representatives statistics.

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