Free Act! CRM Alternative

Lead generation and nurturing, sales and marketing automation, omni-channel contact center and sales team management - all in a single sales eco system. Free plan available.

Bitrix24 is the perfect solution

Bitrix24 brings together lead capture, contact management, deal pipelines, activity tracking, and customer history in one connected CRM. Unlike Act!, it also connects CRM data with collaboration and automation tools, so sales activity is part of the wider business workspace.

Deal pipeline tracking
Lead capture and routing
AI-powered sales automation

Bitrix24 is an all-in-one solution

Replaces all your current SaaS solutions

Easy to migrate your data from other systems

100% flat fee: predictable costs, no per-user pricing

Compare Bitrix24 to Act!

Looking for an all-in-one workspace that goes beyond Act!? Bitrix24 offers over 35 integrated tools that streamline every aspect of your business - from sales and HR to projects and automation, all at a very affordable rate.

See how Bitrix24 stacks up against other CRM solutions.

Features	Bitrix24	Act!
Free Plan
Free AI Assistant
IM/Group Chat
External Users
Proposals
Workspaces
Social Network
Group Tasks
DocManagement
File Sync
Lead Management
Meetings
OrgChart
Workflow
Calendars
Time Management
Email Server
Telephony/PBX
Server Edition
Email Marketing
Mobile App
API
Marketplace

Using Bitrix24 As a Free Act! CRM Alternative

Act! CRM is one of the oldest contact managers and CRM systems on the market. As you may already know from their ads, Act! CRM combines proven CRM with several marketing tools providing its clients with everything they need to organize their business, market products, turn leads into sales, and win customers. Or so they say.

Act! CRM interface did not change much since the ‘90s and new CRM trends, like collaborative and social CRM, have largely passed Act! CRM by. That’s why a lot of people out there are looking for an Act! CRM alternative and Bitrix24 CRM just so happens to be such an alternative. Let’s take a look and see why.

Bitrix24 CRM offers more than CRM - it is actually a whole collaboration suite featuring a wide variety of tools to help you find new clients, activate new sales channels, and optimize your marketing budget.

Bitrix24 offers its users quite a lot of possibilities, including:

generating leads via a multitude of channels (like web forms, live chats, phone calls, or social media) and having them automatically added to the CRM
using a built-in lead scoring tool to see which prospects the sales reps need to focus on
navigating through CRM records easily and finding any client data within a few clicks
configuring access rights in your CRM to control the information available to sales reps
tracking and analyzing actionable sales metrics

According to most Act CRM reviews, the product is based on a true multi-tenant architecture and the SaaS application can be accessed from wherever you are in the world at any time.

In addition to being a quite simple, straightforward yet working CRM solution, Act! CRM does have a dedicated community of users who will be happy to help you out with setting the system up, upgrading it, or resolving some issues.

If you were using a large spreadsheet to track your customer data and then switched to Act! CRM because it was an affordable software program, then you might not notice that many problems at first.

Yes, it is hard media that you can install on your network with some really useful integrations like with Microsoft Outlook if that's how you typically interact with your customers. But that’s about it.

The Act CRM software loses in pretty much any other category to the more well-known and established cloud-based CRM solutions. They are more affordable and can do more than just manage your contacts. It lacks proper sales process visualization, 360-degree customer view, interactive sales funnels, automation, and about a hundred more features most modern CRM systems can offer their clients.

Here is the list of all the great things you get when you use Bitrix24 as an Act! CRM alternative:

Available in both cloud and on-premise versions
Comes with 35+ tools for marketing, sales, and customer service
Free plan
Mobile and desktop apps
Multi-channel contact center (integrated telephony, social networks and messengers channels)

A more or less recent addition to the Bitrix24 CRM is CRM Store, which is perfect for remote sales. With its help, you can process orders, send payment links, accept payments, organize deliveries without leaving your CRM.

Here's a side-by-side feature comparison between Act CRM and Bitrix24 to help you decide if it's a free alternative you've been looking for.

Flat pricing

Each of our plans has a fixed price and a user limit. You can keep adding users within the plan limit and still pay the same amount of money monthly/annually.

Your apps

Which apps do you use?

Slack Rs. 879
per user

Asana Rs. 1,152
per user

Teams Rs. 666
per user

Google Drive Rs. 955
per user

Salesforce Rs. 2,389
per user

HubSpot Rs. 1,388
per user

ChatGPT Rs. 1,706
per user

Jira Rs. 734
per user

Clockify Rs. 597
per user

Pipedrive Rs. 5,035
per user

monday.com Rs. 1,340
per user

Trello Rs. 512
per user

ClickUp Rs. 1,746
per user

Zoho Rs. 4,163
per user

Wrike Rs. 2,313
per user

Wix Rs. 2,502
per user

Miro Rs. 853
per user

Calendly Rs. 1,024
per user

30x better value than using a set of separate work tools

Bitrix24 comes with the full package of tools any business needs for remote work — all at a fixed price.

CRM
Time tracking
Tasks & Projects
Video calls
Payments
Website builder
E-signature
Analytics

How many people work at your company?

Total price per month
for a team of 0 users:

No per-user pricing

Flat price and a user limit
per month for a team:

Save 0/year

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* Prices are taken directly from related websites and marketing materials as of March, 2026

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Bitrix24 in the press

PC Mag

"With its dizzying array of functions, Bitrix24 CRM has the ability to centralize all communications and collaboration for an organization of any size."
SoftwareSuggest

"With Bitrix24, you can customize your eCommerce CRM and integrate it with many popular business apps. Bitrix24 also includes a free tier option. You can use it to construct landing pages and websites that integrate seamlessly with your eCommerce online store and CRM. It’s the perfect solution if you want everything in one place."
Inc.

"Bitrix24 pretty much does everything, but run your company for you. Bitrix24 solves the issue of finding messaging apps, HR software, and task management programs that are compatible by putting all of that and more in one spot. More than anything this is a way to simplify office logistics and organization."
TechRadar

"It (Bitrix24) includes tools for project management, customer support, internal communications, and even website building. Despite offering such a wide range of features, Bitrix24 is still incredibly affordable."
TechRepublic

"The first thing Bitrix24 does when you log in is provide a lot of information. The workspace main page is packed — there are three columns of links to workspaces and workgroups, an activity stream, client apps, and tasks... you can extend Bitrix24 into a full corporate intranet by using its employee directory, company organization, and organization chart features.Bitrix24 is definitely worth a look."

FAQ

Why should I choose Bitrix24 over other alternatives?

Bitrix24 is much more than a CRM. While other similar tools focus primarily on customer relationship management, Bitrix24 combines CRM, project management, team collaboration, marketing, automation, HR, AI, and more in one integrated workspace. This means fewer subscriptions, smoother workflows, and lower overall costs.

Is Bitrix24 more affordable than other alternatives?

Yes. Bitrix24 uses a flat-fee pricing model, so you pay for a plan rather than for every individual user. This makes it a highly cost-effective alternative to most tools on the market, especially for growing teams that want predictable monthly expenses without worrying about per-user fees.

Can I migrate my data from my current tool to Bitrix24?

Yes. You can import contacts, companies, deals, and other CRM data into Bitrix24 using built-in import tools or migration services provided by our global network of certified partners, making the transition fast and straightforward.

Does Bitrix24 include project management and collaboration tools?

Absolutely. In addition to CRM, Bitrix24 includes task and project management, team chat, video calls, calendars, file storage, online documents, whiteboards, and other collaboration tools – all available within the same platform.

What business tools are included with Bitrix24?

Bitrix24 comes with over 35 integrated business tools, including CRM, marketing automation, email marketing, AI assistant, workflow automation, website builder, invoicing, analytics, customer support, HR tools, online booking, and much more. Everything works together out of the box.

Is Bitrix24 suitable for small businesses and large organizations?

Yes. Bitrix24 is designed for businesses of every size – from solo entrepreneurs and startups to enterprises with hundreds or thousands of employees. As your business grows, you can upgrade your plan without changing platforms.

Can Bitrix24 replace several separate business applications?

In most cases, yes. Many companies use Bitrix24 instead of paying for separate CRM, project management, collaboration, marketing, document management, and automation tools. Consolidating these capabilities into one platform reduces software costs and improves team productivity.

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Why Bitrix24 outperforms Act!