Top CRM Freeware For Business

Top Unlimited CRM freeware side by side comparison. Bitrix24 #1 freeware CRM system with integrated omni-channel contact center and marketing automation. Use in the cloud or download open source version for advanced customization and scalability.
If you are looking for the best freeware CRM, you’ll see Bitrix24 occupying the top spot. The reasons are many. First, Bitrix24 is available as cloud base software and as self hosted solution you can install on your server.

Second, virtually everything in Bitrix24 is free and unlimited. Free client management, free inventory management, free customer database, free call center, free custom fields, free product catalog, free task and project management and that’s not all.

Third, this freeware comes with API and open source code access, meaning you can customize it as necessary. Additional free apps for Bitrix24 CRM are available in the Marketplace as well.

Fourth, Bitrix24 comes with free native mobile apps for Android and iOS as well as desktop apps for Windows and Mac OS.

Finally, and most importantly, this CRM freeware comes with powerful sales automation tools.

Still not convinced? Register now or check out videos and the CRM manual for a quick start.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free 
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Best Web Based CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry

Sales automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling

Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll-free number
  • Use your number
  • Call recording
  • Call forwarding
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
12,000,000+ organizations have chosen Bitrix24