A powerful telephony module in Bitrix24 contains all necessary PBX tools for making and receiving calls like voicemail and greeting, call queues, call transfer and call forwarding, automatic call recording, employee extensions to name a few. All these features are available in all cloud Bitrix24 accounts, that you can register free and access via Desktop apps (Mac, Windows), in mobile devices (both iOS and Android)and in browsers.
On top of that, Bitrix24 is absolutely free for teams with less than 12 users. There are also self-hosted Bitrix24 editions for those who need open source code access to deploy Bitrix24 on own server for further customization.
In case you need an integration with Zoiper, Bitrix24 CRM offers free integrations with third-party telephony providers like Zoiper, Asterisk, Free PBX, RingCentral, Zadarma, Plivo, Twilio and many others. After the setup is completed, all inbound and outbound calls can be handled via Bitrix24 CRM with all the calls logged into Bitrix24 and all client information saved and viewed at any time it is needed. For instance, when your customer calls you for the second time, you can call them by name and view the history and progress of all past interactions.
And still, you can always choose the simplest way and use a free built-in Bitrix24 telephony module that does not require any integrations and is ready to use once you register your Bitrix24 account. You only pay for calls themselves.
As you can see, Bitrix24 does have lots of options to help you solve your task in the best possible way. Register your free Bitrix24 account today and you’ll be impressed with what Bitrix24 has to offer.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.