Live support widget
- Rules, routing, conversation transfers
- Business hours
- Ratings by clients and supervisors
- Canned replies
- Advanced reports
Bitrix24 is available in cloud and on-premise with source code access. You can install it on your own server and customize as necessary.
API and REST API are available both for cloud and on-premise editions of Bitrix24.
Bitrix24 comes with several dozen integrations available in our marketplace.
You can also create your own apps using our REST API.