Product
Mercado Libre
Free
In-app purchases

Mercado Libre

Solution enabling communication with Mercado Libre customers via open channels

Install
Free
In-app purchases
  • Rating
    No ratings
  • Installations
    39
  • Developer
    Albato
Description
Mercado Libre is the leading online shopping and cross-border trade organization proving to be the first choice of Latin American e-Commerce sellers.

Our integration app will let you connect Mercado Libre to Bitrix24 to process customer's requests in your unified workspace.

Features and functionalities include:
  • Registering a separate Mercado Libre connector in Contact Center for managing open channels
  • Connecting an open channel to your merchant account on the platform
  • Processing requests, such as customer queries on your items, in separate open channel dialogues
  • Automatic lead creation (CRM - Leads)
  • Analyzing support metrics via standard means of Bitrix24 for the preferred open channel
  • Dedicated support and help instructions by Albato
Learn more with our screencast guides on YouTube

Learn more about Mercado Libre fees
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