Why Bitrix24 outperforms Freshworks CRM
Bitrix24 is the perfect solution
- Deal pipeline tracking
- Lead capture and routing
- AI-powered sales automation
Bitrix24 is an all-in-one solution
Replaces all your current SaaS solutions
Easy to migrate your data from other systems
100% flat fee: predictable costs, no per-user pricing
Compare Bitrix24 to Freshworks CRM
Looking for an all-in-one workspace that goes beyond Freshworks CRM? Bitrix24 offers over 35 integrated tools that streamline every aspect of your business - from sales and HR to projects and automation, all at a very affordable rate.
See how Bitrix24 stacks up against other CRM solutions.
| Features | Bitrix24 | Freshworks CRM |
| Free Plan |
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| Free AI Assistant |
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| IM/Group Chat |
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| External Users |
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| Proposals |
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| Workspaces |
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| Social Network |
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| Videocalls |
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| Group Tasks |
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| File Sync |
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| Lead Management |
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| Meetings |
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| OrgChart |
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| Workflow |
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| Calendars |
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| Time Management |
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| Email Server |
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| Telephony/PBX |
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| Server Edition |
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| Email Marketing |
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| Mobile App |
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| Desktop App |
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| API |
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| Marketplace |
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Using Bitrix24 as a Free Freshworks CRM Alternative
Freshworks CRM (formerly Freshsales CRM) is a cloud-based software platform that offers CRM services mainly to small and mid-size businesses. The developer focuses on providing its customers with simple, easy-to-set-up tools that require minimal customization. Over 40,000 companies use the Freshworks CRM software.
The provider offers a trial version, a free cloud option with a limited set of features, and three paid editions. The basic paid plan is aimed at growing businesses that need a unified CRM package.
If you are searching for a cost-free alternative to Freshworks CRM, Bitrix24 might just be what you need. The platform is available for on-premise installation and in the cloud. The cloud-based starter business tool suite is completely free and includes a set of useful features.
Bitrix24 is the only provider that offers deals, contacts and companies management within a powerful business management eco system Choosing the platform as an alternative to Freshworks CRM also allows you to install the program on your server and have full control over it. With the self-hosted version, you receive access to a Helpdesk, Idea Management, and eLearning.
Flat pricing
Each of our plans has a fixed price and a user limit. You can keep adding users within the plan limit and still pay the same amount of money monthly/annually.
Your apps
Which apps do you use?
Slack Rs. 879
per user
Asana Rs. 1,249
per user
Teams Rs. 666
per user
Google Drive Rs. 1,203
per user
Salesforce Rs. 2,313
per user
HubSpot Rs. 1,388
per user
ChatGPT Rs. 1,850
per user
Jira Rs. 796
per user
Clockify Rs. 648
per user
Pipedrive Rs. 5,180
per user
monday.com Rs. 1,388
per user
Trello Rs. 555
per user
ClickUp Rs. 1,850
per user
Zoho Rs. 4,163
per user
Wrike Rs. 2,313
per user
Wix Rs. 2,683
per user
Miro Rs. 925
per user
Calendly Rs. 1,110
per user
30x better value than using a set of separate work tools
Bitrix24 comes with the full package of tools any business needs for remote work — all at a fixed price.
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CRM
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Time tracking
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Tasks & Projects
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Video calls
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Payments
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Website builder
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E-signature
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Analytics
How many people work at your company?
Total price per month for a team of 0 users:
0
Flat price and a user limit per month for a team:
0
Save 0/year
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* Prices are taken directly from related websites and marketing materials as of March, 2026
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