Effective Lead Capture Software
Bitrix24 is a popular cloud CRM with lead routing automation rules. What is lead routing, exactly? If your company generates a large number of incoming leads, they have to be distributed among your sales agents to be processed as soon as possible. It is called lead routing and it can be fully automated. Here's an example of a lead routing workflow that divides incoming leads according to potential deal size.
Importantly, Bitrix24 allows you to establish different lead routing rules for different lead sources. For instance, you can specify lead routing rules specifically for telephony and have a different lead routing process that involves different employees for website live chat.
You can fully automate lead processing and set rules for automatic re-assignment leads to other agents, if the first one did not process assigned leads within a set period of time. Bitrix24 is also capable of alerting supervisors every time, as there are interruptions in automatic lead processing. And with smart lead routing, any time your employees log out or go on break, they are excluded from a lead processing line.
Try Bitrix24 today and prepare to be impressed.
Basic features
- Unlimited records
- Free 5GB online storage
- Email marketing
- Call center
- Custom fields
- Quotes & invoices
- Cloud or self hosted (open source code access)
- Free mobile CRM iOS and Android
- Integrations (RestAPI)
Unlimited CRM
- Leads/Contacts/Companies/Deals
- Calendars & Scheduling
- Quotes and Invoices
- Product Catalog
- Import & Export
- Currencies and taxes
- Learn more
Fully Customizable
- Custom fields
- Sales automation
- Custom forms
- Custom access right settings
- Web to CRM
- Email to CRM
- Call to CRM
Contact Center
- Email marketing
- Unlimited email templates
- HTML template apps
- Mail merge for individual emails
- Calls to/from CRM
- Phone call recording
- Instant Messaging
- Video conferencing
- Internal collaboration
- Helpdesk & Tickets
Powerful Reports
- Custom reports
- Dashboards
- Sales pipeline
- Sales funnel
- Expected sales
- Agent activity reports
- Unpaid invoices
- Lead sources (marketing channels)
More than just CRM
- Tasks inside CRM
- Document management
- Cloud file server
- Sales agent management (HR)
- Free intranet (collaboration)
- Employee engagement
- Much more!
