Free multichannel CRM

Communications

Tasks and projects

CRM

Contact center

Websites

CRM

CRM email integration

Lead creation from incoming emails
Shared email inboxes
Bulk emails (email marketing)
Email automation
Email triggers
Email statistics
More

CRM telephony integration

Incoming and outbound calls
Call recording
Call routing
IVR
Voicemail
Number rental (local, international, toll-free)
Voice broadcasting (robocalling)
Call transcription

CRM live chat integration

Free built-in live chat
Conversation routing
Greetings and canned replies
Contact information capture
Reports and statistics
Chat bots

Messengers and social networks

Facebook and Facebook Messenger
Instagram
Telegram, Viber
Slack, Skype
Microsoft Bot Framework

CRM web form integration

Free web form builder
Free form templates (contact, feeback, support)
Call back request form
Forms with online payments
Opt-in (term acceptance) checkbox
Embeddable
Third party form integrations (Jotform, Google, etc.)

On-Premise

Bitrix24 is available in cloud and on-premise with source code access. You can install it on your own server and customize as necessary.

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API

API and REST API are available both for cloud and on-premise editions of Bitrix24.

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Integrations

Bitrix24 comes with several dozen integrations available in our marketplace.
You can also create your own apps using our REST API.

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What else can Bitrix24 do

Communications

Tasks and Projects

CRM

Contact Center

Websites

Communications

Your company. United.

Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Learn more

Tasks and projects

Get more done.

Gantt, Kanban, time tracking, workload planning, external users and more. Learn more

CRM

Grow your sales.

Improve conversion rates, automate marketing and serve your customers better with our free CRM. Learn more

Contact Center

Love your clients

Provide real time support via popular communication channels. Social networks, messengers, telephony, email or live chat. Learn more

Websites

Websites that sell

Stunningly beautiful websites and landing pages, ready to help you sell your products and services in minutes. Learn more

Create free site