Who is a sales development representative?

A sales development representative (SDR) is a person in charge of the sales development process.
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How does a sales development representative work?

In some organizations, SDR is a middleman between marketing and sales, meaning they pass the lead onto more experienced sales people immediately after the qualification process is completed. In other organizations SDR handles the prospect throughout the customer journey, from lead to deal.
Advanced sales development CRM software allows full automation of the process, helping SDRs easily identify best prospects and enabling lead nurturing for those who aren't ready to buy.

Sales development in Bitrix24

If you are looking for simple and powerful SDR software, consider Bitrix24. With over 35 sales and email marketing tools on board, Bitrix24 is a perfect choice for any business.




Unlimited users


35+ tools

15,000,000+ organizations have chosen Bitrix24