Tasks in Bitrix24 can be created manually as well as automatically via repeated tasks or business processes . They have authors, responsible persons, participants and observers, each with a unique role and access rights. Tasks can be created for individual employees, several employees or entire departments and workgroups, who can accept, decline or delegate them. Tasks are accessed via task manager, workgroup, activity stream, calendar or mobile app. External users, who are not part of your team, can be given access to tasks via extranet, if necessary. You can choose to receive email, instant message or push notifications on your mobile when tasks are created, edited, commented on or re-assigned in your profile. Task reminders are turned on by default.
Bitrix24 comes with fully functional online document management that is available free of charge. You can attach files to tasks, share them, edit documents online simultaneously with others and do much more. Free accounts come with 5GB online storage limit. More disk space can be purchased, if necessary.
There are several time tracking and reporting tools available in Bitrix24. Employee Workload Planning allows you to estimate how much time should be spent on a task and after its completion, compare that to how much time has actually been spent. Employees may be required to clock in and clock out, if necessary, which serves as basis for the Worktime Summary report. Efficiency report, on the other hand is generated based on the number of completed and overdue tasks. Finally, daily, weekly or monthly work reports ban be generated based on competed tasks.
Bitrix24 comes with a number of free communication tools for effective group task management, including instant messaging, group chat, video conferencing, web phone calls and private social network. You will find these indispensible, especially if you are managing a distributed team with members in different locations.