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Integration with Virtual PBX

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The integration is completely free and available on the free version of VPBX.
The monthly subscription fee for an external operator's phone number connection to Virtual PBX is 2.9 EUR, also there is a possibility to connect numbers from KOMPaaS.

Integration with Virtual PBX will allow you to:
1. Make calls in one click
2. Show a client card when an incoming call
3. Automatically create leads from unknown numbers
4. Automatically create tasks for missed calls
5. Forward calls to the responsible manager
6. Record conversations in CRM
7. Receive chat notifications

Advantages of integration from KOMPaaS compared to other solutions:
Configuring automatic lead creation is individual for each user.
Choose phone numbers or SIP URI with which integration will work. You do not need leads if you called the personnel department
The lead is created when a call is received on VPBX, depending on the result of the call, it is edited and the information is supplemented. The manager can immediately enter the Lead already created through the call card
Choose at what stage of the call you need to route the call to the responsible manager. Put the module on the number 1, so that the client, for example, can immediately get through to technical support, bypassing the manager
In the chat comes a call with a link to the client. If the call came to the mobile, go to the Bitrix24 mobile application and fill in the information with one click.
The Lead will contain information about the number that the customer called.
The application for integration with the service KOMPaaS PBX.
Integration with the service KOMPaaS PBX will allow you to make calls in one click, to show the client card when an incoming call. Automatically distribute incoming calls based on data from CRM and many other telephony related features.

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