Add new functions and features to your Bitrix24 intranet. Install the ready apps from the Marketplace.
Backed by the power of cloud telephony, Smartflo offers immense opportunities for your business. For instance, take advantage of such cloud solutions like call tracking and one-click dial, which are meant to enhance customer experience.
There’s more: Smartflo allows all your tools to be integrated on one single platform. It helps manage leads, efficiently handle calls, and automate processes with the power of intuitive analytics and AI technology.
>One-click dial: Avoid misdials and save time by calling customers in just one click.
>Effective lead management: Add and update new leads in a few simple steps.
>Call pop-ups: Get notified for every new call with a clear distinction between old and new leads.
>Call recordings: Access detailed call recordings to better understand customers and train agents.
>Smart call logs: Track all your calls with Smartflo and compare average handling times to manage quality.>Follow-up notes: Create and add notes on each call for efficient follow-ups.
An integration for refining communication, improving productivity and driving customer engagement.
Follow these simple steps for easy installation of Bitrix24 by Smartflo.
>Login into your Smartflo account
> Under the Service tab, click on Integrations
> Select Bitrix24 and click on Instructions
>Click on the enable button to activate Bitrix24 integration with Smartflo.
>Click on the download icon on left bar of the dashboard. Select the desired platform for which you wish to install a softphone.
>Install the application and login with your Smartflo credentials.
>Login to your Bitrix24 CRM account
>When the dialogue box opens, tick all checkboxes and install the Smartflo application
>Under More tab, select Smartflo in the Application section
>Login to your Smartflo account again
>When the authorization is successful, you’ll see a pop-up
>In the Telephony section under More tab, select Configure Telephony
>Click on Telephony Settings and select Smartflo as the default number
>Click on Telephony User and select Configure. Here, select the Number for Outgoing Calls as Smartflo application
>Select Smartflo application and toggle if you want your leads to be saved automatically. Save all your preferences
>Now, you can start your calls by clicking on the phone icon the bottom-right corner of your screen.