What’s New in Bitrix24: July Digest

What’s New in Bitrix24: July Digest
Diana Hilsdon
July 22, 2020
अंतिम बार अपडेट: October 2, 2020

Dear Bitrix24 users,

Check out some of the news and updates regarding Bitrix24 that you may have missed.

The New Bitrix24 Release

This month, we unveiled the new and updated Bitrix24, packed with all the features businesses need the most right now.

Check out the Bitrix24 - London presentation! 

Discover all new Bitrix24 tools and updates below.

Here are some highlights from the release:


CRM Store – a digital sales suite for your business

CRM Store allows you to run sales exclusively from your smartphone: from lead generation to accepting payments and organizing delivery. A real breakthrough in digital sales, this tool will help you sell easier, faster, and more efficiently than ever.

Use Bitrix24 to turn your smartphone into a payment terminal. You will no longer have to worry about payment terminals as our app can now handle it for you - Bitrix24 CRM Store allows you to accept payments via cash, card, SMS, or QR code.

Redesigned mobile app - your office at your fingertips

Our mobile app has been redesigned to accommodate the needs of remote teams all around the world. Hire new employees, communicate with your team members, complete tasks, and stay in touch wherever you are.

Everything you need to work remotely – inside the desktop app

Collaboration has no boundaries. With Bitrix24, being in the office means being online. With this new release, your Bitrix24 now gives you access to:

HD video calls and videoconferences

Call teams of up to 24 people – in High Definition!

Robotic Process Automation (RPA)

RPA is in full beta now. Use it to automate recurring business processes and routine tasks such as document approval. Set up an automated process once, and our robots will handle it for you from then on.

Knowledge Base

Help your newcomers to get on board quicker by creating separate knowledge bases for CRM, Robotic Process Automation, Tasks, Projects, etc. Easy to access and edit, these knowledge bases will help you keep the information in them always up to date.

Virtual presence

See who’s online and working, and who’s clocked in or clocked out straight from the activity feed – it’s the closest thing to being in an office, away from the office.

All of these features are available browser-free in our updated desktop app (for Windows and Mac).

Meet our new CRM - the ultimate remote sales machine

Selling remotely has never been easier. With Bitrix24 CRM, not only will you find new clients but also enable new sales channels and increase your ad efficiency.

Integration with Apple Business Chat

Connect Apple Business Chat to your CRM and start getting messages from the chat directly to your Bitrix24. Deals can be automatically created from messages and all communication history is stored in Bitrix24 CRM.

Configure access rights for CRM fields

Access to certain information like the client’s address or the amount of the deal may need to be restricted. You can now control which employee sees which fields in your CRM by configuring access rights.

Ad group analysis

Our sophisticated AI will analyze your ads and tell you which ad group converts best. In fact, this AI is so sophisticated that you can program it to disable ineffective ads for you automatically.

Finding new clients has become much easier

Now that the Facebook Lookalike Audiences feature is fully integrated into Bitrix24 CRM, you can easily find new clients that are similar to your current ones.


Updated Tasks

Managing several projects at once is easy with our new Tasks. You will always know what the current status of any particular task is and whether your input is required.

You can now fine-tune permission settings for tasks. We’ve also redesigned the task grid and improved the counter system to give you a clear picture of what’s going on at any given moment. Finally, we’ve also made it possible for you to set tasks for external users, so you can collaborate more efficiently with clients and contractors.


Get access to our unique website builder where you can create an SEO-ready landing page or an online store in less than 30 minutes. Without having to write a single line of code.

You can learn about Bitrix24 release highlights in 15 minutes here: 

Have a productive month,
Your Bitrix24 team.

Free. Unlimited. Online.
Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.
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