RingCentral is an intuitive platform for voice, video meetings, team messaging, and collaboration.
The integration app allows you to take and place calls from Bitrix24 using RingCentral app.
The call time, duration, and recordings get mapped to your CRM client records after a call is finished.
Only Premium and Enterprise RingCentral plans are supported.
Learn more about the app.
Optimized application code for registration and calls completion
Fixed error with uploading large mp3 recording files.
All RingCentral numbers can be registered as incoming lines.
Improved security, fixed minor bugs.
This is the second version of RingCentral integration with Bitrix24 CRM. We added the ability to automatically connect the manager responsible for the call when the Callback CRM form is submitted. Also the app now handles call forwarding correctly. The errors of the previous version have been fixed, including the compatibility check of the user's RingCentral account with the requirements of the application.
Learn about installing and setting up the app in our helpdesk article.