Bitrix24 Adds SIP Phone Support To Its Telephony Services

2 min read
Bitrix24 Team
April 17, 2015
Last updated: July 8, 2019
Bitrix24 Adds SIP Phone Support To Its Telephony Services
As you know, Bitrix24 is the cheapest telemarketing and unified communications software in the world (it’s hard to beat free software that charges you only for outgoing calls, phone number rental or connector to your own PBX). When we added ability to make phone calls from browsers over a year ago, one of the reasons was to give you a way to forego a necessity of buying VoIP phone sets, which tend to be quite pricey, typically $100-$300 per set.

But old habits die hard, and many of you seasonal sales professionals seem to be attached to those physical phone sets sitting on your desks. Due to popular requests we’ve added SIP phone support and you can now use them when making and receiving calls to/from Bitrix24.

83487ac8ad0fa3d8fb0e8de93315cf32.png

To make it clear, you will still have access to all Bitrix24 telephony and CRM features when you use SIP phones. You’ll see your client or prospect information on your computer screen when talking to them, all calls will be logged, recorded (if you’ve enabled the option) and attached to CRM records, you’ll be able to transfer phone calls and use internal extensions.

94118fca2f178c7d43d33b3c0b613ae0.png

 You’ll see that our telephony menu has changed a bit and now include ‘SIP Phones’ and ‘Telephony Users’ items that let you connect SIP phones and configure individual extensions.

Most Popular
Beyond the Click: How Bitrix24 and Google Docs Integration Enhances Team Collaboration
Inside Teamexpansion's Transformation: The Role of Bitrix24's Innovation Commitment
Managing Leads with Mobile CRM: A Guide to Staying Connected
Staying Ahead: Transforming Customer Relationships With Proactive CRM
Effortless Connections: Unleashing The Power Of Bitrix24's Client Communication Automation Rules
You may also like
articles
webinars
glossary

Free. Unlimited. Online.

Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.

Start for free